FREQUENTLY ASKED QUESTIONS

Do I need to book a table for inside the restaurant?
Yes, we have limited availability inside the restaurant, so please make a reservation using our online booking system.  Please note the maximum size table inside is for 7 people.

Do I need to book a table to sit outside?
No, we are not taking any table reservations for outside dining. There are plenty of tables, so you can just turn up and take a seat. However, we do advise bringing a picnic blanket to sit on the grass, just incase all tables are taken.

What are your opening times?
Our take-away service and outdoor seating area is now open from 12noon – 9pm daily.

Will staff come and take my order?
There will be no table waiting staff but full instructions on how to order will be on the table.  We are also asking customers to help by clearing their table at the end of their meal.

How do I order?
All orders are made and paid for on our new App which you can download in advance or when you arrive at The Cow.  Instructions on how to order will be on the table.  When your food is ready, your order number will be displayed on a screen, for you to collect from the collection point OR if you are seating inside, we will deliver the food and drink to your table.

How do I access the App?
You can download it from either Google Play or Apple App StoreThe Cow at Tapnell Farm.

Will the App use my mobile data?
No, we have increased the public area to cover wi-fi outside.  Once you have signed into our public Wi-Fi you will be taken directly to the online ordering page.

Can I sit inside the restaurant?
Yes, but you must pre-book and must come at the time of your booking, to minimise queuing. We are not allowing any ‘walk-ins’.

Are you catering for vegetarians and vegans?
Yes, many of our burgers are available as gluten-free, vegetarian or vegan options.  We also offer ‘Beyond Meat’ plant-based burgers.

Can I order a steak?
Not yet, we have developed a reduced menu, focussing on a wide range of burgers and salads.

Can we come just for drinks?
Yes, you just need to order and pay for any drinks on the App.

Can I use the toilets?
Yes, we ask all outside diners to ONLY enter the building to use the toilets.  We will be cleaning the toilets regularly and have additional toilets on the first floor.